Company Overview

We build consumer brands with the speed of a startup and the execution power of private equity.
Think of us as a mini Unilever — running multiple brands with a centralized growth engine across media, creative, product, and operations.

We operate six brands generating $40M+ in annual revenue, each built on a 3-year scale-and-exit model. Our mission is clear:
Build brands that leave lasting impressions — and exit them at their peak.

We are operator-led, data-driven, and performance-obsessed. Every team member owns outcomes, moves fast, and makes decisions that show up on the P&L within weeks.

Core Values:
🏆 Competitive Greatness
⚡ Speed to Execution
💪 Team Empowerment
🎯 Relentless Ownership

If you thrive in an environment that rewards precision, speed, and accountability — this is your team.

Role Overview

The Account Health & Reporting Analyst is the operational heartbeat of our TikTok Shop ecosystem. You ensure smooth performance across four shops by monitoring account health, resolving issues before they become problems, and delivering daily performance insights that guide strategic decisions.
This role blends data analysis, reporting, operational oversight, and performance monitoring.
This is a full-time VA role based in the Philippines.

Key Responsibilities

• Monitor TikTok Shop account health daily, including violations, delistings, expirations, policy strikes, and low-stock alerts.
   
• Maintain clean listings and product data, partnering with Operations to ensure accuracy across all shops.
   
• Build dashboards, trackers, and automated alerts to give the team real-time visibility into shop performance.
   
• Run daily, weekly, and monthly performance reports, covering GMV, CTR, CVR, creator performance, and content-level metrics.
   
• Analyze trends in creator activity, performance drops, and content quality to surface insights.
   
• Support campaign tracking during peak events (Mega Sales, Flash Sales, GMV pushes).
   
• Collaborate with the Strategy, Ops, and GMV Max teams to ensure data consistency and reporting accuracy.
   
• Flag issues immediately and deploy fast solutions with relevant departments.
   
• Ensure the team always has clean, reliable, actionable data.
   

Key Performance Indicators (KPIs)

• Reduction in account health violations and delistings
   
• Accuracy and timeliness of daily/weekly reports
   
• Uptime and reliability of dashboards and alerts
   
• Speed of identifying and escalating shop issues
   
• Creator performance reporting accuracy
   

Success Benchmarks (30–60–90 Days)

30 Days

• Learn all reporting frameworks, dashboards, trackers, and account health systems.
   
• Take over daily reporting with 100% accuracy.
   
• Begin monitoring account health autonomously.
   

60 Days

• Build new dashboards for GMV, CTR, conversion, and creator-level performance.
   
• Implement automated alerts for account health issues.
   
• Improve reporting speed and accuracy across all shops.
   

90 Days

• Deliver actionable insights that directly increase GMV or reduce shop issues.
   
• Own all reporting, health monitoring, and performance visibility end-to-end.
   
• Propose system upgrades for long-term data excellence.
   

Required Skills & Qualifications

Must-Have

• 2+ years experience in e-commerce, reporting, or VA operations
   
• Strong analytical skills and comfort with data, spreadsheets, and dashboards
   
• Ability to identify anomalies and flag issues quickly
   
• Experience with TikTok Shop, marketplaces, or social commerce 
• Exceptional attention to detail — zero tolerance for inaccuracies
   
• High responsibility, reliability, and fast execution
   

Nice-to-Have

• Experience in reporting tools (Airtable, Looker Studio, Google Sheets automation)
   
• Background in marketplace account health monitoring (Amazon, Lazada, Shopee)
   
• Basic understanding of creator marketing or paid media analytics
   

Who Should Apply?

✅ YES — Ideal Candidates

• Detail-oriented analysts who love accuracy
   
• Fast executors who never miss a deadline
   
• People who proactively spot issues and fix them before they escalate
   
• Individuals comfortable working independently in a high-speed team
   
• VA operators who want to grow into a larger analytics or ops role
   

🚫 NO — Do Not Apply If

• You often make data mistakes
   
• You struggle with spreadsheets or reporting
   
• You need constant reminders or supervision
   
• You get overwhelmed when monitoring multiple priorities
   
• You’re slow to escalate problems
   

Why Join Us?

• Work inside a high-performance e-commerce portfolio doing $40M+ in revenue
   
• Massive growth opportunities in analytics, ops, or strategy
   
• Autonomy, speed, and responsibility from day one
   
• A culture that rewards initiative, accuracy, and ownership
   
• Impact that directly improves a multi-million-dollar TikTok Shop business
   

Compensation & Benefits

• $1,500 - $1,800 USD/month
   
• Full-time VA position (Philippines)
   
• Flexible working hours aligned with North America team
   
• Performance-based bonuses
   
• Opportunities for role expansion and promotions
   

Application Process

1. Resume submission
2. Interview with HR
3. Skills assessment (reporting + problem-solving)
4. Interview with TikTok Shop Leadership
5. Final evaluation + offer
    

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