Amazon Operations Specialist

Remote

Full Time

Mid Level

Overview

Pearl West is a fast-growing e-commerce company operating multiple brands across Amazon, TikTok Shop, and Shopify, generating multi-million dollar monthly revenue. We are looking for an Amazon Operations Specialist who thrives in a high-performance, fast-paced environment and is obsessed with optimizing listings, solving problems, and driving measurable growth.

This role is critical to maintaining and scaling our Amazon presence across multiple brands, ensuring listings are fully optimized, compliant, and consistently improving in performance.

Key Responsibilities

1. Listing Monitoring & Revenue Performance

Monitor daily listing performance across multiple brands (sessions, CVR, revenue)
Identify revenue leaks (drops in ranking, suppressed listings, lost Buy Box)
Take immediate action to recover and scale underperforming ASINs
Track keyword indexing and organic ranking movement

2. Account Health & Risk Management

Proactively monitor Account Health dashboards across all accounts
Resolve policy violations, suppressed listings, and compliance issues quickly
Own communication with Amazon Seller Central support and escalate when needed
Ensure all listings meet Amazon’s latest compliance and content standard

3. Listing Optimization (Nikko Process Execution)

Execute Pearl West’s internal listing optimization framework (COSMOS & RUFUS compliant)
Optimize titles, bullets, descriptions, and A+ content for both SEO and conversion
Ensure all listings align with brand positioning and premium product standards
Continuously improve listings based on performance data and customer feedbac

4. Image Testing & Conversion Rate Optimization

Run structured A/B tests on images using Amazon Experiments or external tools
Analyze CVR impact and implement winning creatives
Collaborate with design team to iterate on high-converting image strategies
Ensure image sequencing aligns with proven conversion framework

5. Backend Optimization & Indexing

Manage backend search terms and attributes with strict no-waste keyword strategy
Audit listings for missed indexing opportunities and fix gaps
Optimize variation structures for maximum visibility and conversion
Maintain clean, accurate, and fully optimized backend dat

6. Operational Execution Across Accounts

Launch new products and variations across multiple brands
Troubleshoot listing issues (stranded inventory, ASIN merges, flat file errors)
Manage bulk uploads and catalog updates via flat files
Coordinate with supply chain team to prevent stockouts and lost sale

7. Data-Driven Growth & Reporting

Track and analyze key metrics: CVR, sessions, revenue, keyword ranking
Identify trends, bottlenecks, and growth opportunities across listings
Provide actionable recommendations to scale winning products
Support aggressive revenue growth targets through continuous optimizatio

8. Cross-Channel Awareness (Amazon + TikTok Synergy)

Ensure Amazon listings are optimized for external traffic (TikTok Shop, creators)
Align listing content with creative strategies used in TikTok and paid media
Support product launches tied to creator campaigns and affiliate pushe

Qualifications

1+ years of experience managing Amazon Seller Central accounts
Proven track record of improving listing performance (CVR, ranking, revenue)
Strong understanding of Amazon SEO, indexing, and conversion optimization
Experience with tools like Helium 10, DataDive, Sellerboard, or similar
Comfortable working across multiple brands and high SKU volume
Strong analytical skills and attention to detail
Ability to move fast, prioritize, and execute without constant oversigh

Nice to Have

Experience in high-growth e-commerce environments ($1M+/month brands)
Familiarity with TikTok Shop or external traffic strategies
Experience with Amazon Experiments and structured A/B testing
Basic understanding of Amazon PP

What Success Looks Like

Listings are fully optimized, indexed, and consistently improving in CVR
Minimal account health issues with fast resolution times
Clear, measurable impact on revenue growth across managed ASINs
Strong execution speed with high attention to detail
Continuous testing and iteration mindse

Why Join Pearl West

High-growth environment with real ownership and impact
Work across multiple scaling brands and product categories
Performance-driven culture focused on results, not busy work
Opportunity to grow into senior roles as the company scales

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